Shipping policy

 

Shipping:

We ship within 1-5 business days. All mails are shipped with USPS mail, Contact seller if you need a special shipping method Or you are outside of USA.

How long does does an order take to arrive once shipped?

We typically take 1-5 business days for handling & processing your order. The typical delivery time frame is anywhere from 2-6 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Please reach out to Mariadelalmaartisan@gmail.com for additional assistance in this matter.

Extended Delays

In some instances, the delivery time may take longer than our policy states.

we are not responsible for lost or stolen packages 

tracking number will be provided to you once your order is fulfilled. MARIA DEL ALMA ARTISAN is not responsible for lost or stolen packages. If a package is lost stolen or damaged during delivery by the carrier  a claim can be filed by the recipient AT https://www.usps.com/help/claims.htm